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Betfair’s main promotion is its loyalty program, ‘Betfair Casino VIP’ which works via comp points system. There are three VIP Levels: Gold, Platinum and Diamond. The benefits offered at this VIP club includes additional bonuses, higher stake table limits, lowering wagering, invitation to prestigious events and much more.
Software and Games
As previously mentioned, Playtech is Betfair’s main software provider which is great news for table game fanatics. Additionally, it features other popular suppliers like:
- Ash Gaming
- Blueprint Gaming
- Leander Games
With over 500 games across the whole Betfair Casino, the quantity of games is certainly high enough to keep players hooked for months on end.
The Live Casino has over 50 games available including different variations of roulette, blackjack and baccarat. There’s a range of charming dealers to go against, and this section has exclusive VIP tables with lower wagering and higher cash prizes.
Online slots have become hugely popular in the past few years. Betfair gives its players the chance to enjoy some all-time favourites and the latest released titles from the comfort of their own home. Whether if you’re a fan of TV shows or movie-themed or realistic slots, you are guaranteed to find a game which you are comfortable to play. The only issue players will face is picking which slot game to try out first. The slot games are tidily organised and can be found in the casino and Vegas slot sections of the site.
Betfair offers an extensive range of payment options, but their availability depends on the country where the player is based in. The currencies accepted with the casino are GBP, AUD, DKK, EUR, HKD, SEK and USD.
The minimum amount that a player can deposit depends on their chosen banking transfer method, whilst the minimum amount for withdrawals is £10. One of the best aspects about Betfair is that it does not enforce withdrawal limits. Players can use any of the following payment methods:
- Visa Debit
- Western Union
- Bank Transfer
Their FAQ section contains basic information, in addition to specific cases that have been resolved with other customers. The customer support team are courteous, fast-responsive and deal with issues in a patient manner. Betfair boasts an average waiting time for a response is 30 seconds. The majority of European languages are covered via email, but the live chat is available only in English, Spanish, Bulgarian and Italian, and only the telephone support is available 24/7.
- Live Chat
- E-mail: email@example.com
- Telephone: 0844 871 5000 (UK)
- Telephone: 1800 719 915 (Ireland)
- Telephone 132BET (132238) (Australia)
- Social Media: Facebook